Frequently asked questions

No. The trial does not collect a card. Choose a paid plan in Billing to start a recurring subscription.

Your company administrator must invite your email. Do not create a second company account to join an existing one. Company names or email domains alone never grant access.

Enter distance and the approved reimbursement rate for mileage. For foreign currency, review the original amount, reimbursement currency, exchange rate and rate source. Rates are not represented as tax advice or live market quotes.

This release focuses on reimbursable out-of-pocket expenses. Company-paid charges, refunds and mixed reimbursement reports are outside the supported workflow.

Open Billing, then Manage subscription to update payment details, change plans or cancel renewal. Saved downloads remain accessible when your plan expires.

The app suggests receipt fields and identifies exceptions. You must review uncertain values and resolve validation issues before finalizing. Scanned or unusual receipts can require manual entry.